> ## Documentation Index
> Fetch the complete documentation index at: https://docs.mountainmama.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Payments

> Learn about how paying for lunch works

We’ve partnered with Stripe to make payments seamless, secure, and stress-free. Your credit card information is handled exclusively by Stripe—not Mountain Mama—a PCI-certified payment processor. Stripe supports saving payment methods through Apple Pay, credit cards, Amazon Pay, and Google Pay.

## Managing Payment Methods

Users can:

* Add, update, or remove payment methods anytime.
* View their full payment history.

Each user gets a Stripe account automatically linked to their phone number, ensuring no one else can use their card to place an order.

## Our Commitment to You

We regularly monitor messages and offer refunds if anything goes wrong, fostering a zero-stress payment environment.

## How Payments Work

Here’s the current payment process:

1. **New Users**
   * Place your order without entering payment info upfront.
   * At 3 PM, you’ll receive a link to add a payment method.

2. **Returning Users Without a Saved Payment Method**
   * You can place an order, but it won’t be fulfilled unless a payment method is added by 11 AM (our order cutoff time).

3. **Order Timeline**
   * **8 AM - 11 AM**: Place, edit, or modify orders.
   * **11 AM - 3 PM**: Deliveries are completed.
   * **3 PM**: If a payment method is on file, we’ll automatically charge your card. To reduce message volume, no confirmation is sent. Want a receipt or payment details? Just ask Mama for your payment history!

## Can I leave a tip?

Yes, non-monetary tips can be left at any time! (Currently we aren't taking any monetary tips, but we appreciate the thought!)